Compose a 500 words assignment on it infrastructure of virgin atlantic airways. Needs to be plagiarism free! In 2009, Virgin Atlantic Airways (VAA) faced significant information and technology problem that reduced customer satisfaction and operations among employees. According to Mark Cameron, the head of IT infrastructure in VAA, the airline lacked an updated and proactive IT system that monitored clients on the plane and employees in their various departments (par 2). The air travel market was very competitive, and VAA desperately needed efficient and effective IT systems that link airport operations, data centers and other contact centers across the world. The system would solve problems relating to business applications thus facilitating quick and effective service to clients and meeting their demands.
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